Pricing and Quantity Discounts

All prices are in US dollars and are subject to change.

Returns

All wood stair parts are manufactured per order. Wood stair parts are not returnable.

Damaged or defective products

Please inspect all packages. If product is damaged in any way (holes, dents, tears, wet, etc.), please have delivery driver note damage.  This will help us make a claim.  We will take care of all arrangements to have the problem resolved. To return damaged or defective parts please call 1-866-683-2025. There will be no additional charges if product is damaged or defective.

Sanding and finishing

We carefully sand all of our products to reduce costly labor in the finishing process. Some minor sanding may be needed do to raised grain from normal handling of products. All products come unfinished.

Sizes

All sizes are nominal and are subject to change.

Packaging

All products are carefully packaged to insure safe arrival.

866-683-2025

Jess,
The balusters are great, nicely packed and shipped. They are high end. I am a wood turner and could have spent weeks turning I have no duplicater Very clean and sharp. I will recommend  you for any large job.
Thanks again for such a quality product.
Terry McKenna

To view more testimonials click here

Kinzel Wood Products, LLC BBB Business Review