“Simply put, Kinzel Wood Products is great. Their custom service, product pricing and order fulfillment is fantastic.  


I did a fair amount of research looking for specific products for my stairs project and found many places offering products at very overinflated prices. Kinzel didn’t do this. Their pricing and value was better than anyone else I saw. And during my project, when I had an issue with the manufacturer’s product, Kinzel remedied the situation immediately. 


 I will look to them first for my needs and would recommend them to anyone wanting a great customer experience.”


Just to let you know, everyone involved with project in which you made the stair treads is blown away by the quality and beauty for that which you provided.  It is the most talked about item on the interior of the project.  Great job!




When building my house, I wanted the banister to be a very important part of the home. I grew up in an 1800s Greek revival farmhouse in upstate New York and the newel post and banister were works of art. It is one of the few tactile places in a house – I knew I was going to be running my hands several times a day over it for the next 30 years. I came across Kinzel wood products in my internet research and they were fantastic to work with. You can tell they have a genuine passion for stairs and were very concerned that I was happy with their product. They were a pleasure to work with. They custom designed the stairs for my space and used Northern hardwoods to give it an authentic, American look. I receive so many compliments and real estate agents have told me that my stairs are the type of “hook” that make people fall in love with a home.

Elizabeth Marks



Received the order and everything looks great. I want you to know that the packaging of this material was the best I have experienced in my 37 years in the building business. Your shipping people did an exceptional job, no way could FedEx damage it.

Thanks again and I will recommend you to my friends.




Thank you for having EXACTLY what I wanted!!  The stairs are beautiful and I appreciate them every day!





I just had a stair runner installed this week and it was the perfect finishing touch. I wanted to send you pictures of your gorgeous newel posts as part of the finished product. I LOVE THEM! 

Thanks again!!




It arrived Friday and it was beautiful.  You certainly make a very nice product and it was in great shape. I have only pulled two of the railing sections out, but feel confident that they too were undamaged evidenced by the great packing job you all do.  I found you and your company a true pleasure to work with, and would highly recommend you to others.





Just opened the first box containing one of the big box newels.

You people do fantastically beautiful work!! I'm so proud your work is going to be part of my home. Quality workmanship is lost without good design, and what a unique combination these days to find both under one roof.

Truly grateful,