Free Shipping on orders over $150 in the continental United States. Does not include island delivery, liftgate service, guaranteed delivery, inside delivery, limited access delivery, holiday/weekend delivery.
All products will be shipped FedEx Ground, USPS unless otherwise noted. Larger orders may ship LTL freight at our own discretion at no additional cost to you. Extra charges will apply to handrail lengths over 8', island delivery, liftgate service, guaranteed delivery, inside delivery, limited access delivery, holiday/weekend delivery, etc.
All stair parts are made to order. Average lead time 4-5 weeks, lead time will vary depending on the size of the order. Please allow 2-5 business days for transit time, allow an extra 1-2 days for residential deliveries with LTL shipping. For LTL residential deliveries the trucking company will contact you for a scheduled delivery date.
Shipping Handrail Over 8'
There will be added shipping cost for rail over 8'. Below is an estimated cost for different rail lengths.
8' - 9' (106-1/2") Estimated added shipping cost $245
9' - 10' (117-1/2") Estimated added shipping cost $345
10' - 12' (141-1/2") Estimated added shipping cost $450
12' - 16' Estimated added shipping cost $925
To save on costs, we suggest splicing two pieces of handrail together using a Railbolt and a wood plug to make longer lengths.
Returns
All wood stair parts are made to order and are not returnable.
All claims will be handled by Kinzel Wood Products.